Amazon detected this account is linked to another suspended account. This guide explains exactly what Amazon expects in your appeal — and how to generate a compliant Plan of Action in 30 seconds.
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Amazon's suspension notice for linked / related account issues typically contains one or more of these phrases:
The Root Cause section is where most appeals fail. Amazon does not want excuses — they want you to identify the specific internal process that broke down.
Focus your root cause on:
Identify exactly how the accounts are linked and whether knowingly or unknowingly. Address BOTH why the previous account was suspended AND why a second account existed.
These must be written in past tense — actions you have already completed, not promises.
Close or confirm closure of all related accounts
Provide documentation showing accounts are now separate or one is closed
Explicitly acknowledge the link — do not open with root cause before acknowledging what Amazon already knows
These are the ongoing processes that demonstrate you will not reoffend. They must be specific and measurable — not vague promises.
Only one Seller Central account per business entity — documented policy
Team members do not share login credentials
Dedicated business IP for Seller Central access
Denying the link when Amazon has evidence
Not identifying all linked accounts
Opening the POA with root cause before acknowledging the link — this reads as evasive
POA Defender knows exactly what Amazon needs for a linked / related account appeal. Answer 5 questions and get a complete, professional POA in 30 seconds.
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Inauthentic / Counterfeit Item
Amazon received a complaint that items were not genuine.
Intellectual Property Violation
A brand owner filed a trademark, copyright, or patent complaint.
Used Item Sold as New
Buyer received a used, damaged, or repackaged item listed as new.
Review Manipulation
Amazon detected incentivised reviews, fake reviews, or manipulation of the review system.